It is pertinent to note that printers are massively popular computer accessories even though they are the most susceptible to issues after an upgrade, such as an upgrade to Windows 10.
Bear in mind that even though Windows 10 is a sturdy operating system, nothing is ever made perfect. A common issue with upgrading to Windows 10 is printer support. Nevertheless, there are ways to fix this issue.
Things To Do When Printer Is Not Working
When your printer is not working, significantly after you just upgraded to Windows 10, some of the things you can do include:
1. Open the control panel of the printer
The first step to fixing your printer's not working problem is to use the troubleshooting tools of windows 10. You are to search for printers in the search box of windows 10 and click on devices and printers when you see your search results.
Clocking on devices and printers will open the control panel pane.
2. Troubleshoot the connected printer
When you are done with the first step, the next thing to do is look into the window for your printer as it may be listed under unspecified or printers. When you find it there, try right-clicking it and select troubleshoot from the menu that will appear.
You are to follow the on-screen instructions to troubleshoot the printer; however, you must be ready if it does not work because it does not always work. More so, there is the next step.
3. Check if the printer is already installed
If the troubleshooting does not work, or if Windows 10 was unable to detect your printer, the next thing to do is to check if the printer is installed or not. You can do this by clicking on start and move to settings, hit on devices, then click on printers and scanners.
If you do not see your printer among the main window list, click the Add a printer button or the scanner option and wait as Windows tries to detect the printer. Ensure that it is connected to your system and it is switched on.
4. Ask Windows 10 to search for an older printer
Should your printer be detected, easily follow any of the instructions that appear on the screen to install the printer. Note that Windows will download as well as install necessary drivers automatically.
However, if your printer is not listed, click on the button that says that the printer you want is not in the listed option. From here, you will be given five different options. Four of the options have to do with adding a printer that is shared over a specific network.
Nonetheless, you can place your focus on adding a local printer. This is one that is directly linked to the computer you are making use of. Please select the button that states that your printer is a little older and click on the help me find it option, then click Next.
Windows 10 will immediately search your system once more for the connected printer and detect it, hopefully. Also, it will install it.
5. Manually install the printer
If you are still finding it hard to solve the printer not working issue with these troubleshooting steps, you will have to install the printer manually. To do this, you will need to make use of the correct driver.
Note that the printer drivers are usually a .exe file. You will install the driver by downloading and running the file.
6. Try using the windows 8 driver
Understand that it is not every manufacture that will provide a windows 10 driver for a specific printer. This could be because they do not have one yet or dropped their support for it in the new windows version.
Whatever the case may be, you can try the windows 8 driver.
7. Try removing windows 10
If you have come this far and your printer is still not working, the chances may be that your printer has gotten to the end of its useful life with Windows 10. You can not do much about this except contacting the manufacturer to ask for a driver update.
You can also search those user forums to see if anybody has found a solution to this issue. Since nothing else is working for you, it is best to uninstall Windows 10 and revert to the previous version you were using.
These are some of the troubleshooting tips you can try out when your printer is not working. However, if none of them works for you, you can start or create a thread using this ink http://alturl.com/gqq4x to get more help from experts on this website.